Dale Harbison Carnegie (November 24, 1888 – November 1, 1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. One of the core ideas in his books is that it is possible to change other people's behavior by changing one's behavior toward them.
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Read more about Dale Carnegie on Wikipedia.
Fear doesn't exist anywhere except in the mind.
Fear not those who argue but those who dodge.
The only way to get the best of an argument is to avoid it.
The royal road to a man's heart is to talk to him about the things he treasures most.
Today is life-the only life you are sure of. Make the most of today. Get interested in something. Shake yourself awake. Develop a hobby. Let the winds of enthusiasm sweep through you. Live today with gusto.
Your purpose is to make your audience see what you saw hear what you heard feel what you felt. Relevant detail couched in concrete colorful language is the best way to recreate the incident as it happened and to picture it for the audience.