A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve in Stephen Covey Quotes
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A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent interpersonal relationships.

Stephen Covey

Stephen Richards Covey (October 24, 1932 – July 16, 2012) was an American educator, author, businessman, and keynote speaker. His most popular book was The 7 Habits of Highly Effective People. 

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